Matthew arrived promptly. He was very professional and efficient. He explained everything and took photos of any issues. He went above and beyond. I will absolutely use him again in the future!
Matthew is professional, fast and efficient, and did a great job. Owning an older house, he checked other areas I might need to address in the future, and quoted very reasonable cost with no pressure. Will use him again to complete these projects.
Matthew is the owner operator, hired him based on his previous 5 star rating. Took his help doing a tuneup on my central AC unit. Educated me on the pending problems with the unit, but did not try to sell me anything unlike others. Reliable, Honest and again Dependable.
He was fast and efficient and did the work at a great price.
They did a really great job. They helped me save money. They explained everything.
Very knowledgeable and friendly. Performed required services in a timely manner. Would recommend to all.
Matthew came to my house today and installed a brand new unit. I couldn't be more happier with his work, knowledge, honesty, fast response time and his prices! He truly cares about his customers and making them happy! I will definitely be recommending him to everyone I know!
M&R just came to my business and fixed my AC unit. We run a 24/7 monitoring center and can not have the AC down. Matthew came out quickly was able to find the issue and fix it without much down time. They are professional and do great work. There price was better then anyone we had talked with and they had us back to 100% in just over an hour. I recommend them
We use M & R on all of our jobs requiring HVAC work. They are fair priced and very knowledgeable. They are always on time and do everything possible to make sure you're a priority regardless of the size of the job. I will continue to use them and will always refer them to anyone who needs great service and high quality work.
Mathew was very thorough in his inspection of the unit he actually found mistakes from the company who installed the unit in the first place. He did repairs on those mistakes which made a huge difference in the units performance. He took pictures of the problems and showed them to the customer before beginning the repairs, I also found him very fair in his pricing and I've recommended him to other people.
Matthew was great! I was looking for somebody to install a smart thermostat in my home. M & R responded to my inquiry within minutes and we were able to schedule for the next morning. Matthew showed up right on time and got to work right away. When installing my thermostat he discovered that I had more issues with my unit. He educated me on the issues and took the time to show me what needed to be fixed. Matthew offered to fix the problems right then and there. He also took the time to explain things that I could do on my own to save some money. I know how expensive hone repairs can be so I got a little nervous when I started to see the additional problems. I had no reason to be nervous because the pricing was very affordable and much less than if I went anywhere else. Matthew went above and beyond what I had originally asked for and I couldn't be happier. I know who I will be calling next time I need work done.
The whole ~30 year old system was shot, and needed to be replaced. Old system out, and new system in, in just 6 hours. Right before the three digit temps of Phoenix. Saved my life. The blower was clearly a nightmare as access was in the garage, and the blower was at the opposite end of the house across the rafters. They were happy and friendly from the first minute to the last. A very happy crew! Excellent system at an excellent price. I am very happy, and I highly recommend them! They are my AC guys from now on.
We were very pleased with the fast response and attention to detail. M& R delivered quality service at good prices. I would highly recommend them!
Quick diagnosis, within 24 hrs they had removed and installed new A/C. Professional attitude and attention to details. Thru whole process he communicated everything that had to done and why. Reasonably priced, would highly recommend.
Very prompt and professional. Excellent service!
Matthew was very friendly, very knowledgeable and replaced 2 parts at extremely reasonable rates and 1 with a 5 year warranty. I have the utmost confidence in him and will use him from now on. I highly recommend him for all of your A/C needs and requirements.
Matthew was very helpful and because it was a small part, he did the replacement for me right then and there and didn't even charge for it. So prompt and helpful! I will definitely be hiring him in the future for other projects as well.
Awesome, punctual, honest, fair, affordable, good person. Will never use anyone else as long as Mathew is around. Good work ethic, honest price, no shenanigans. The way business should be conducted.
Excellent customer service. Didn't try to sell me anything I didn't need.
Very personable and knowledgeable,pleasant to talk with,helpful, hard worker and I will hire him back.
Knew his stuff
He had great follow up, was there within an hour and has done several jobs for our company since
Matthew was professional, knowledgeable, and efficient. He presented well and took time to explain the process of AC repair so I could understand completely. I would definitely use this company again.
Timely, caring and professional. My job was completed by one of the owners of the company. I didn't know owners of a company could still work in field.
M & R Refrigeration was great to work with. I met Matthew (the M in the Company name) and he was fantastic. He was very professional but personal at the same time. I would recommend this company to everyone! Thanks HomeAdvisor for the connection.
M & R has great service. Got my money's worth and then some. A real pro.
Very friendly, knowledgeable, and on time
Very courteous and within a decent price range
I was thoroughly impressed with M&R and especially, Matthew. He contacted me to advise of his arrive time and was on time. He evaluated the problem and explained it to me. He was friendly and professional. Matthew fixed the problem and our a/c is running smoothly. I highly recommend M&R and Matthew!
They did a good job.
Hire them great service all around.
Stars Excellent service and quality of work.
Mathew arrived on time. He advised me about the problem and the solution. He added 5 lbs. of coolant to the a/c unit and cleaned the exterior of the unit with water. He answered other questions I had and finished the job quickly and removed his work tools. I would recommend M&R Refrigeration to anyone.
Great overall experience. They were early, found the problem and fixed it quickly. Even climbed the roof (it's 3 stories high) in 110 degree heat.
Matt responded right away, set a time and was there as promised. Matt was very thorough in evaluating the AC handler where condensation was leaking from. He cleared the drainage blockage and informed me of future things I should plan on doing. Paid over the phone and received an invoice by mail. Very professional and efficient service and didn't break the bank.
Matthew was great. Called us within minutes and was out to our place that afternoon. Would definitely recommend M & R Refrigeration!
Very professional. Prices are reasonable. I will hire them again.
Repair was expensive but effective and done in a timely manner.
We had to reschedule several times but it was do to unforeseen events. They were able to fit my job in between jobs and am very pleased with the results!
Matthew was a total life saver! He was at my house within an hour. My AC was fixed in minutes. Don’t hire those big businesses when you can support a small business owner like Matthew.
The service was quick and he did a great job!
A top notch business!
The whole process from call to system being repaired was about 2 hours. It was great.
They were great and on time.
Fast service. Quick repair. Had part needed. Would use again
Matthew came out and found our issue and resolved our issue. He was the nicest guy and very thorough. God bless Matthew! Will recommend him to everyone.
Very professional and friendly attitude. Great customer service!
Very professional and courteous. New install done the next day. I definitely recommend his service.
I came home from work and found that my A/C was blowing warm air. I tried a few things I found online and nothing worked. I called Matthew at 6:00 a.m. the next morning, and he was extremely polite, and said he would be out asap. When he got here, he was professional, courteous, and my A/C was fixed within 20 minutes. He let me know exactly why the A/C had failed, and explained every step of what he did and why. The bill didn't break the bank, and the whole process was seamless. I highly recommend!
I appreciated the way the technician talked me through his process and repairs. He treated me with respect and shared his knowledge. I would definitely call him again.